Terms and Conditions

Preamble

These general terms and conditions of online sales define the terms applicable between the customer (hereinafter “you”), wishing to purchase a ticket for a workshop or class organized by the sole proprietorship Maria Belen Farias, Rebozo Luxembourg (hereinafter “Rebozo Luxembourg”) through the website https://rebozo.lu, and the sole proprietorship Rebozo Luxembourg (owner of the website https://rebozo.lu), whose registered office is located at Rue Klensch – L-3250 Luxembourg – GRAND DUCHY OF LUXEMBOURG, and registered as a Merchant in Luxembourg under establishment authorization no. 10164482/1. Email: bel(at)rebozo.lu.

VAT not applicable under Article 57 1.LTVA.

Purchasing a ticket establishes a contractual relationship regarding the workshop or class between the customer (hereinafter “you”) and the sole proprietorship Rebozo Luxembourg.

These terms and conditions apply solely to the ticket sale and not to the workshop or class itself. The workshop or class general terms and conditions, set by the organizer, will apply at the workshop or class and may vary depending on the type and venue.

Prices and Payment

Prices are stated in euros, inclusive of all taxes.

All orders, regardless of origin, are payable exclusively in euros.

The sole proprietorship Rebozo Luxembourg reserves the right to modify prices at any time. However, tickets will be charged based on the prices in effect at the time the order is placed.

Availability

All reservations and payments are made in real-time through the PayPal server (a secure payment solution for e-commerce websites). The server provides real-time updates on ticket availability at the time of your order. If tickets are sold out, you may contact Rebozo Luxembourg at bel(at)rebozo.lu to inquire about additional availability. A response will be provided as soon as possible.

During your reservation, the “cart” page allows you to verify that the selected workshop or class meet your preferences.

Payment

By clicking the PayPal payment functionality to validate your order, you agree to pay the price indicated for the selected event.

Payments can be made via credit or debit card on our website https://rebozo.lu. Accepted payment methods include Visa, MasterCard, SEPA area bank cards, American Express, China UnionPay (CUP), Discover and Diners Club, eftpos Australia, and Japan Credit Bureau (JCB).

Validation

By confirming your order, you acknowledge and accept these terms and conditions of sale without reservation.

Slot Delivery

The email confirmation you receive after validating and paying for your order serves as your ticket for the selected workshop or class.

Upon receipt of this email, please verify that the details (number of slots, name, phone number) match your order. In case of obvious errors, such as incorrect number of slots or workshop or class details, contact us immediately at bel(at)rebozo.lu. We will manually cancel your order and notify you of the refund so you can place a new order.

Ticket Exchange and Return

In accordance with Article L.222-9(7) l) of the Consumer Code, services for which a date of execution is specified (referred to as “workshops”, “courses”, “programs”, “sessions” or “classes” on https://rebozo.lu) are not subject to withdrawal rights.

Tickets cannot be refunded, exchanged, or replaced in case of loss or theft, except in the event of cancellation of the event.

If an event is canceled or postponed, you will be notified via the email address provided during your order. In case of cancellation, the sole proprietorship Rebozo Luxembourg will refund your ticket in full as quickly as possible upon receipt of payment.

If an event is postponed, you will be informed of the new date, and refunds will be issued only upon request by email, including order details and IBAN.

Only the ticket price will be refunded in case of cancellation. No additional costs will be reimbursed.

Certain workshops or courses may be subject to special terms and conditions due to the nature of the participants or specific requirements of the event or venue. If applicable, these special terms will be outlined in the corresponding description of the workshop or course. By registering for such events, participants agree to comply with the terms and conditions specified in the event description.

Applicable Law – Disputes

These ticket sales are governed by Luxembourg law. In the event of a dispute, only Luxembourg courts have jurisdiction.